Using unqualified deal reasons in Zendesk Sell provides valuable insights into why deals fail.
By prompting users to specify reasons when marking a deal as unqualified, you can gather data that helps identify patterns or common issues in your sales process. This information is essential for refining sales strategies and improving overall success rates.
To enable unqualified deal reasons in Zendesk Sell, an admin user must adjust the settings. First, click on the Settings icon, then navigate to Customize > Deals. From there, select the Unqualified Reasons tab. Make sure to check the option 'Ask…
Editing or adding unqualified deal reasons in Zendesk Sell is straightforward for admin users. Start by clicking the Settings icon, then go to Customize > Deals. In the Unqualified Reasons tab, you can edit existing reasons or add new ones by…
When a deal is marked as unqualified in Zendesk Sell, it moves to one of the closed deal stages. This status change prompts users to provide a reason for the deal's failure, if enabled by an admin. This feedback is crucial for understanding why…
Yes, you can reorder unqualified deal reasons in Zendesk Sell to prioritize them according to your needs. In the Unqualified Reasons tab under Customize > Deals, use the direction arrows to change the order of the reasons. This feature allows you…