Benefits of Using Dashboards Over Single Reports in Zendesk
Why should I use a dashboard instead of a single report in Zendesk?
Using a dashboard instead of a single report in Zendesk is beneficial when you need to view and compare multiple reports simultaneously. Dashboards allow you to organize and present a collection of reports in one place, making it easier to analyze data comprehensively.
This is particularly useful for tracking various metrics, such as agent performance, where seeing all relevant data side by side can provide deeper insights and facilitate better decision-making. Dashboards also enable you to share these insights with others more effectively.
More related questions
What is the main difference between a dashboard and a report in Zendesk Explore?
The main difference between a dashboard and a report in Zendesk Explore is how they display data. A report visualizes data using metrics and attributes in a single place, while a dashboard allows you to showcase multiple reports side by side or…
How can I use dashboards to manage multiple reports in Zendesk?
Dashboards in Zendesk are perfect for managing multiple reports by allowing you to view them side by side. This feature is especially useful if you have various reports, such as those tracking agent performance, and want to see them all in one…
Can I apply filters to both dashboards and reports in Zendesk?
Yes, you can apply filters to both dashboards and reports in Zendesk, but they work differently in each. Filters in reports allow you to adjust the data visualization within that specific report, while dashboard filters can affect multiple reports…
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