Benefits of Proactive Campaigns for Bulk Tickets
What are the benefits of using Proactive Campaigns for bulk ticket creation?
Proactive Campaigns offers a comprehensive solution for bulk ticket creation, allowing you to manage and share campaigns efficiently.
With Proactive Campaigns, you can create ticket or user lists, apply filters, and upload CSV files with custom user fields. The app also supports email formatting, macro imports, and attachments up to 40 MB. You can assign tickets to different brands, groups, or agents, and even enable internal notes or tag lists. This flexibility makes it a powerful tool for managing large-scale communications.
More related questions
Can I bulk create tickets in Zendesk to email my users?
No, Zendesk Support does not have a native feature for bulk creating tickets. However, you can achieve this using third-party apps or the Zendesk API. To bulk create tickets, you can use the Proactive tickets app available in the Zendesk…
What apps can I use to bulk create tickets in Zendesk?
You can use the Proactive tickets app to bulk create tickets in Zendesk. This app allows you to email your users efficiently. The Proactive tickets app is available in the Zendesk marketplace and offers features like creating campaigns, sharing…
How can I use the Zendesk API to bulk create tickets?
You can use the Zendesk Core API to bulk create tickets by utilizing the 'Create Many Tickets' endpoint. This API endpoint allows you to automate the process of creating multiple tickets at once, which can be particularly useful for sending out…
Are there any plans for a native bulk ticket creation feature in Zendesk?
As of now, there are no announced plans for a native bulk ticket creation feature in Zendesk. Users have expressed interest in such a feature, as it would simplify the process of sending the same information to multiple users. For now, third-party…
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