Benefits of OAuth for Office 365 in Zendesk Sell
What are the benefits of using OAuth for Microsoft Office 365 email integration?
Using OAuth for Microsoft Office 365 email integration with Zendesk Sell offers enhanced security and convenience. OAuth allows for multi-factor authentication without impacting your email connection, and you can change your Microsoft password without needing to update Sell, as it uses tokens instead of passwords.
This method ensures a secure connection and aligns with modern authentication standards, making it a preferred choice over basic authentication.
More related questions
How do I connect my Microsoft Office 365 email to Zendesk Sell?
Connecting your Microsoft Office 365 email to Zendesk Sell is straightforward. If you're connecting for the first time, use OAuth token-based authorization by signing in through the Sell sidebar under Settings > Communication Channels > Email, and…
How can I connect my Gmail account to Zendesk Sell?
Connecting your Gmail account to Zendesk Sell is a breeze. Simply navigate to the Sell sidebar, click on Settings, then Communication Channels > Email, and select 'Sign in with Google'. Allow Zendesk Sell the necessary permissions for offline…
How do I connect an email from a provider other than Microsoft or Google to Zendesk Sell?
To connect an email from a provider other than Microsoft or Google to Zendesk Sell, go to the Sell sidebar, click Settings, then Communication Channels > Email. Enter your email address and password, and click Connect. If your email uses an…
What should I do if I encounter issues with email integration in Zendesk Sell?
If you run into issues with email integration in Zendesk Sell, it's best to consult the troubleshooting section of the Zendesk documentation. Common issues can often be resolved by checking your SMTP and IMAP settings, ensuring your email servers…
Can I use one Gmail account for multiple users in Zendesk Sell?
While it's technically possible to use one Gmail account for multiple users in Zendesk Sell, it's not recommended. Sharing an email account can lead to confusion over who sent which email, inaccurate reporting, and potential issues with email send…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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