Article Looks Different in Editor vs Help Center
Why does my article look different in the Zendesk editor compared to the help center?
The difference in appearance between the Zendesk editor and the help center is often due to custom themes. The editor is not a 'what you see is what you get' (WYSIWYG) tool, so visual discrepancies can occur.
These discrepancies are usually caused by custom CSS and HTML in your help center theme that do not support certain article elements. If you notice these inconsistencies, it's best to consult with the developer of your custom theme to adjust the code. Alternatively, you can use the standard Copenhagen theme provided by Zendesk, which is more likely to display your articles consistently. Keep in mind that Zendesk does not support or guarantee custom themes and code. For more details, you can check out theoriginal article.
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