Archive Outdated Articles in Zendesk Knowledge Base
How do I archive outdated articles in Zendesk?
Archiving outdated articles in Zendesk helps keep your knowledge base clean and relevant. When an article is no longer useful, you can archive it to remove it from the help center, preventing confusion and reducing unnecessary support requests. Before archiving, check if the article is still being used or if it could be updated instead. Archived articles can be restored later if needed, but remember to update or remove any links to them. For more details, see the section on archiving articles.
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