Adjusting date filters can help resolve a Network error in Zendesk Explore by reducing the data load. This error occurs when the data threshold of 50,000 rows is exceeded.
To adjust a date filter, select an existing filter like 'Ticket created - Date' and make the date range smaller, such as changing it to 'Yesterday'. This reduces the amount of data being processed and can help prevent the Network error. If needed, you can also add a new date filter with a specific range to further narrow down the data. Keep refining the filters until the error is resolved.
A 'Network error' in Zendesk Explore reports usually occurs when the data threshold is exceeded. Explore can handle up to 50,000 rows of data at a time. If your report exceeds this limit, you'll see a Network Error message. To fix this, you can…
If your Zendesk Explore report exceeds the data threshold, you'll need to narrow the report's scope. The threshold is 50,000 rows, and exceeding it results in a Network error. To address this, adjust your report's date and data filters. Start by…
Yes, system outages can sometimes cause Network errors in Zendesk Explore. While data threshold issues are a common cause, outages, such as those experienced by AWS, can also lead to these errors. If you suspect a system outage is causing the…