Address Requirements for Zendesk Talk/Text Numbers
What are the address requirements for setting up a Zendesk Talk or Text number?
To set up a Zendesk Talk or Text number in certain countries, you need to verify your business. This is a necessary step to ensure compliance with local regulations. For a detailed list of requirements, you can refer to the Zendesk Talk and Zendesk Text number regulatory requirements. If you need guidance on how to verify your business for purchasing a Talk phone number, check out the section on Verifying your business for Zendesk Talk phone number purchasing.
More related questions
How is Zendesk Talk billed and what are the call cost components?
Zendesk Talk is billed monthly and appears separately in your account. Calls are charged per minute, rounded up to the nearest minute. The cost of a call is broken down into three components: the inbound leg, the outbound leg, and the conference….
Can I purchase special or vanity numbers with Zendesk Talk?
While you can search for specific phone numbers to purchase within Zendesk Talk, special numbers, also known as vanity numbers, cannot be purchased directly. If you're interested in acquiring a special number, you should contact Zendesk's customer…
What is the pricing and availability for Zendesk Text numbers?
Zendesk Text usage pricing includes fees for phone numbers and per-message charges. There is no additional cost for end-users to send text messages to your support number, aside from any charges specified by their provider. For more details on the…
Are there any restrictions on using SMS and MMS with Zendesk Talk?
Yes, there are restrictions on using SMS and MMS with Zendesk Talk due to phone carrier regulations. Zendesk's third-party telephony service provider, Twilio, prohibits certain use cases and content on SMS and MMS. You can find a list of prohibited…
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