Adding Attributes to Rows in Zendesk Reports
How can I add attributes to rows in Zendesk reports?
Adding attributes to rows allows you to see individual charts for each attribute's values.
To add an attribute to the Rows panel, simply select the attribute. You can view a value using the Row Selector to the left of your chart, which helps in analyzing data without selecting or excluding results.
More related questions
What are metrics and attributes in Zendesk reports?
Metrics are quantifiable values like the number of tickets or wait times, while attributes are non-quantifiable values such as ticket IDs or assignee names. When creating a report in Zendesk, you must include at least one metric, and you can…
How can I use color and size to measure metrics in Zendesk reports?
You can use color gradients and different display sizes to measure a metric's results in Zendesk reports. To add a color or size-encoded metric, click the Color-encoding or Size-encoding icon in the Metrics panel and select your desired metric. You…
How do I add a metric as a secondary axis in Zendesk reports?
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You can display a metric's result as a trend line to separate results in Zendesk reports. To add a metric as a trend line, click the trend line icon in the Metrics panel and select your desired metric. You can further edit trend line options, such…
How do I restrict metric results to datatips in Zendesk reports?
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How do I add attributes to columns in Zendesk reports?
Adding attributes to columns slices your results by the attribute's values in one chart. To add an attribute to the Columns panel, click Add and select an attribute. You can also switch attributes in the Columns and Rows panels using the pivot…
What is the purpose of adding attributes to explosions in Zendesk reports?
Adding attributes to explosions breaks your report into individual charts based on the attribute's values. Unlike rows, explosions show all charts side-by-side, providing a simple way to compare results. However, if your attribute has several…
How do I use attributes as filters in Zendesk reports?
Attributes added as filters enable you to select or exclude values to include in the report results. To use attributes as filters, add them to the Filters panel. The results are filtered to the values you select, but the attribute names do not…
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