Adding a New Support Email in Zendesk
How can I add a new support email address in Zendesk?
To add a new support email address in Zendesk, you can either create a variation of your existing Zendesk email or use an external email address.
For a Zendesk address, go to Admin Center, click Channels in the sidebar, then select Talk and email > Email. In the Support addresses section, click Add address, then select Create new Zendesk address. Enter the desired address and click Create now.
For an external address, additional steps are required to set up forwarding from your email server to Zendesk. For more details, check the originalZendesk help article.
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