To add a new stage to your sales pipeline in Zendesk Sell, navigate to the Sales Pipelines settings. Click on the Settings icon, then select Customize > Sales Pipelines. You can add a new active stage by clicking the Add (+) button between existing stages where you want the new stage to appear. Enter the name of the stage and the percentage of win likelihood, then click Save.
This process allows you to customize your sales pipeline to better fit your sales process. Remember, only admin users have the ability to add stages, and the changes will be visible to all Sell users immediately. For more details, check out theoriginal link.
Yes, you can add a stage before the first stage in your sales pipeline by renaming the current first stage and then adding a new stage before it. This involves clicking on the stage box to edit the name and using the Add (+) icon to insert a new…
Currently, it is not possible to add a stage after the closed stages (Won, Unqualified, Lost) in Zendesk Sell. The system is designed to have these closed stages as the final steps in the pipeline. If you need to track additional steps like…
If you don't see the 'Sales Pipeline' option under the 'Customize' dropdown in your Zendesk Sell settings, it might be because you are not an admin user. Only admin users have access to customize the sales pipeline. To make changes, you will need…
To edit or delete a stage in your sales pipeline, hover over the stage name. This will reveal the edit and delete icons. You can click these icons to make the necessary changes. Keep in mind that four default stages cannot be deleted: Incoming,…