Add Zendesk Web Widget to Your Website
How do I add the Zendesk Web Widget (Classic) to my website?
Adding the Zendesk Web Widget (Classic) to your website involves embedding a script on your web pages. This allows users to interact with the widget directly on your site.
To add the widget, you need to copy the widget script provided by Zendesk and paste it into the HTML of your website, typically in the body section. This script will enable the widget to load and function on your site, providing features like chat, help center access, and more.
More related questions
How do I enable Google Analytics event reporting for Zendesk Web Widget (Classic)?
To enable Google Analytics event reporting for the Zendesk Web Widget (Classic), you need to ensure the Google Analytics tag is present on your web page. Once the tag is there, the widget will automatically start reporting events to Google…
How can I view Web Widget (Classic) event data in Google Analytics?
You can view Web Widget (Classic) event data in Google Analytics by accessing the Events section. This allows you to see how users interact with the widget. To do this, sign in to your Google Analytics account and navigate to Behavior > Events >…
How do I disable Google Analytics event reporting for the Web Widget (Classic)?
To disable Google Analytics event reporting for the Web Widget (Classic), you need to modify the analytics setting API on your web pages. Add a script to each webpage with the widget, setting the analytics property to false. Ensure this script is…
What events are tracked by the Zendesk Web Widget (Classic) in Google Analytics?
The Zendesk Web Widget (Classic) tracks a variety of events in Google Analytics, providing insights into user interactions. Some of the tracked events include when a user opens or minimizes the widget, initiates a chat, submits a chat rating, or…
Can I customize Web Widget (Classic) event tracking for third-party analytics?
Yes, you can customize Web Widget (Classic) event tracking for third-party analytics services. This allows you to integrate the widget with other analytics tools beyond Google Analytics. To do this, you can use the Zendesk JavaScript APIs to modify…
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