To add an article to an empty section in Zendesk, you need to modify thesection_page.hbs
file in the template editor. The process involves replacing the code from{{else}}
to{{/if}}
with a new code block that includes theis
property with the section ID. This will allow you to display the article in the empty section.
For detailed instructions, you can refer to theoriginal Zendesk help article.
You can display an article in multiple sections by customizing the template for the section or category. This involves using theis
property in the code to display the content in an additional section or category. You'll need the ID of the…
To add a section to a category in Zendesk, you need to customize the category template. This involves editing thecategory_page.hbs
file in the template editor. You will place the code below the<div id="main-content" class="section-tree">
…
Yes, you can add an article to a category page in Zendesk by customizing the category template. This involves editing thecategory_page.hbs
file and placing the code below the{{#each sections}}
helper. Use theis
property with the category…
To add a section to an empty category in Zendesk, you need to edit thecategory_page.hbs
file in the template editor. Replace the code from{{else}}
to{{/i}}
with a new code block that includes theis
property with the category ID. This…