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Activating Your Zendesk for Startups Account

Learn how to activate your Zendesk for Startups account, apply promo codes, and start your trial.

How do I activate my Zendesk for Startups account?

To activate your Zendesk for Startups account, start by initiating your Zendesk Suite Trial. Navigate to the shopping cart, add the agents you need, select monthly billing, and apply your promo code, which you should have received via email. If you're interested in using Zendesk Sell for sales CRM, you can select it from the product tray in the upper right-hand corner and start the trial. Remember, you can add more agents anytime by returning to the shopping cart.

It's important not to downgrade during the trial, as this will remove the promo code from your account and result in immediate charges. However, you can add more agents or upgrade plan types at any point during the six-month trial. For more detailed guidance, you can check out a video clip that provides click-by-click instructions.


More related questions

What is included in the Zendesk for Startups trial?

The Zendesk for Startups trial offers unlimited access for six months to most Zendesk products. This includes the Zendesk Suite Professional, which is a complete customer service solution, and Zendesk Sell and Reach for sales CRM. For a complete…

How can I get onboarding help with Zendesk for Startups?

Zendesk offers several resources to help you get started quickly with their Startups program. You can join their weekly 'office hours' for live help from Zendesk experts, where you can ask questions and learn best practices. Additionally, you can…

Where can I find additional resources for Zendesk for Startups?

You can access a wealth of resources through the Zendesk for Startups Membership Portal. This portal includes videos, training, and events, and also allows you to join the Slack community for further support and networking. These resources are…

Can I add more agents during the Zendesk for Startups trial?

Yes, you can add more agents at any time during the Zendesk for Startups trial. Simply return to the shopping cart to add the agents you need. This flexibility allows you to scale your customer service team as your startup grows, ensuring you have…

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