Activating the Zendesk Agent Workspace
How can I activate the Zendesk Agent Workspace?
Activating the Zendesk Agent Workspace allows you to streamline your support operations by providing a unified interface for agents.
To activate the Agent Workspace, navigate to the workspace settings in your Zendesk admin panel. From there, you can enable the workspace and configure it according to your team's needs. This workspace integrates various support channels, making it easier for agents to manage customer interactions and improve response times. For more detailed instructions, refer to the Zendesk help documentation.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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