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Activate Translation After Declining in Zendesk

Learn how to activate translation in Zendesk after initially declining it in a live conversation.

Can I activate translation after initially declining it in Zendesk?

Yes, you can activate translation even after initially declining it in a Zendesk conversation. If you decide not to translate a conversation at first, you still have the option to turn it on later.

To do this, click the Options menu in the conversation header and select 'Translate'. This will bring up the translation banner, allowing you to manage the translation status as needed.


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