image for site

Accidentally Deleted Leads in Zendesk Sell? Here's What to Do

Discover steps to take if you accidentally delete leads in Zendesk Sell, including re-importing and data backup tips.

What should I do if I accidentally delete leads in Zendesk Sell?

If you accidentally delete leads in Zendesk Sell, the best course of action is to re-import them if you have a backup. Since deletions are permanent, having a backup or export of your data is crucial for recovery.

In case you don't have a backup, you might need to manually recreate the records. To avoid such situations in the future, consider regularly exporting your data and taking advantage of Zendesk's training courses to better understand how to manage your leads effectively.


More related questions

Can I recover deleted leads, contacts, or deals in Zendesk Sell?

Unfortunately, once you delete leads, contacts, or deals in Zendesk Sell, the deletion is permanent and cannot be undone by users. This means that if you accidentally delete any of these records, you won't be able to restore them directly within…

Are deletions in Zendesk Sell permanent?

Yes, deletions in Zendesk Sell are permanent and cannot be undone by users. This applies to leads, contacts, and deals, so it's important to be cautious when deleting records. To prevent accidental deletions, consider implementing a data management…

How can I prevent accidental deletions in Zendesk Sell?

To prevent accidental deletions in Zendesk Sell, it's important to have a robust data management strategy. Regularly backing up your data and exporting important records can help ensure you have a copy in case of accidental deletion. Additionally,…

What happens if I delete a lead from a smart list in Zendesk Sell?

Deleting a lead from a smart list in Zendesk Sell will remove it from all lists, not just the one you are working on. This is because deletions are permanent and affect the entire account. To avoid losing important data, ensure you have backups of…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites