To access Zendesk Talk, you need to upgrade to a Suite plan. Zendesk Talk is not available as an add-on for Support-only subscriptions, so upgrading is necessary to use this feature.
For more information on purchasing and upgrading to a Suite plan, check out the originalZendesk article.
No, you cannot add Zendesk Talk to a Support-only subscription. Zendesk Talk plans are exclusively available as part of a Suite plan. This means if you're interested in using Zendesk Talk, you'll need to upgrade to a Suite plan that includes it….
Zendesk Talk cannot be added to a Support-only subscription because it is only available as part of a Suite plan. This is a strategic decision by Zendesk to bundle certain features together in their Suite plans. If you want to use Zendesk Talk,…