Accessing Chat History in Zendesk Sell
How can I access Chat history in Zendesk Sell?
You can view Chat history for your contacts, leads, and deals directly in the Sell Activity Feed. This feature is part of the Zendesk Sell-Chat integration, which allows you to seamlessly access and manage your Chat interactions within the Sell platform.
By integrating these two tools, you can keep track of all your communications and ensure that your sales pipeline is up-to-date with the latest interactions. This integration helps streamline your workflow by consolidating information in one place.
More related questions
What is the Zendesk Sell-Chat integration?
The Zendesk Sell-Chat integration allows you to connect Zendesk Sell with Zendesk Chat. This integration enables you to access your Chats within Sell and view Sell data from your Chat interface. Additionally, you can see Chat history for your…
Can I create new leads in Zendesk Sell from a Chat conversation?
Yes, you can create new leads in Zendesk Sell directly from a Chat conversation. This feature is part of the Zendesk Sell-Chat integration, which allows you to streamline your sales process by converting Chat interactions into actionable leads….
Does the Zendesk Sell-Chat integration work with Zendesk messaging?
Currently, the Zendesk Sell-Chat integration does not support Zendesk messaging. However, agents can still create Leads in Sell from the Support interface, ensuring that you can continue to manage your sales pipeline effectively. While the…
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