Access Zendesk Invoices for Canceled Accounts
Learn how to request Zendesk invoices if your account is canceled. The account owner must contact Zendesk Support.
What should I do if my Zendesk account is canceled but I need invoices?
If your Zendesk account is canceled and you need to access invoices, the account owner must submit a request to Zendesk Customer Support. This is necessary because canceled accounts lose direct access to billing information.
Make sure the account owner reaches out to Zendesk Customer Support to retrieve any necessary invoices.
More related questions
How can I download my Zendesk account invoices?
To download your Zendesk account invoices, you need to be an account owner or billing admin. Simply click the Zendesk Products icon in the top bar and select Admin Center. From there, navigate to Account > Billing > Invoices to access and download…
Who can access and download Zendesk invoices?
Only account owners and billing admins have the ability to access and download Zendesk invoices. This ensures that sensitive billing information is kept secure and only available to those with the appropriate permissions. If you need access to an…
Can I access invoices from someone else's Zendesk account?
If you need to access invoices from someone else's Zendesk account, you should refer to the specific article on this topic. Generally, only account owners and billing admins can download invoices, so you may need to coordinate with them to get the…
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