Accessing Invoices from Another Zendesk Account
Learn how to access invoices from another Zendesk account by contacting the account owner or billing admin to be added to the recipient list.
How can I access an invoice from another person's Zendesk account?
To access an invoice from someone else's Zendesk account, you need to be either the account owner or a billing admin. These roles have the ability to access and download invoices. However, they can also edit the list of users who receive invoices for each billing cycle. If you need access, you should contact the account owner or a billing admin to be added to this list. For more details, you can refer to the article onFinding the account owner.
More related questions
Who can access and download invoices in Zendesk?
In Zendesk, only the account owner or a billing admin has the authority to access and download invoices. These roles are crucial for managing billing information and ensuring that the right people have access to financial documents. If you need to…
How can I be added to the list of invoice recipients in Zendesk?
To be added to the list of invoice recipients in Zendesk, you need to contact the account owner or a billing admin. They have the ability to edit the list of users who receive invoices for every billing cycle. This ensures that you receive the…
What should I do if I need access to Zendesk invoices but I'm not an admin?
If you need access to Zendesk invoices but are not an admin, your best course of action is to reach out to the account owner or a billing admin. They can add you to the list of users who receive invoices, allowing you to access the billing…
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