Zopim Compatibility with Zendesk Chat Versions
Can I use Zopim with the latest version of Zendesk Chat?
The Zopim integration for Neto is only available for customers using the Legacy versions of Zendesk Chat.
If you're unsure which version of Zendesk Chat you are using, you should refer to the Zendesk documentation on determining your account version. This will help you confirm if you can use the Zopim integration with your current setup.
More related questions
How do I install Zopim for Neto?
To install Zopim for Neto, you need to add the Zopim widget code to your website's header. First, log on to your Neto Admin panel and navigate to Setup & tools > All settings & tools. Then, go to Analytics & 3rd Party Scripts and click on Custom…
Where do I find my Zopim widget code for Neto?
To find your Zopim widget code, you need to refer to a specific article mentioned in the Zendesk help documentation. Once you have located your Zopim widget code, you can proceed with the installation process by adding it to the Page Header section…
What are the steps to add a custom script in Neto?
To add a custom script in Neto, you need to access the Custom Scripts section in your admin panel. Start by logging into your Neto Admin panel and navigating to Setup & tools > All settings & tools. From there, go to Analytics & 3rd Party Scripts…
Is there a guide to determine my Zendesk Chat account version?
Yes, there is a guide available to help you determine your Zendesk Chat account version. This is important because the Zopim integration for Neto is only available for the Legacy versions of Zendesk Chat. By checking your account version, you can…
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