Zendesk's Role in Group Provisioning
How does Zendesk handle group provisioning on my domain?
Zendesk handles group provisioning on your domain to allow for the creation of new support addresses. This capability ensures that your support infrastructure can grow and adapt as needed, without requiring manual intervention for each new address.
More related questions
Why does Zendesk need access to my Google profile?
Zendesk requires access to your Google profile to match your user name with your Zendesk credentials. This is a standard integration requirement that helps streamline the process of using Google Apps with Zendesk Support. By accessing your basic…
How does Zendesk use Google Apps group settings?
Zendesk uses Google Apps group settings to sync with Zendesk groups, allowing for seamless updates to existing support addresses or the addition of new ones. By managing these settings, Zendesk can streamline the process of keeping your support…
Why does Zendesk manage email settings on my domain?
Zendesk manages email settings on your domain to facilitate user creation when a new user emails your support address. This permission allows Zendesk to automatically handle the setup of new users, ensuring that your support system remains…
What is the purpose of Zendesk managing user provisioning?
Zendesk manages user provisioning to handle agent user additions and removals, as well as to assist with verification through Google Single Sign-On. This ensures that your team can efficiently manage user access and maintain security across your…
Why does Zendesk need to manage domain provisioning?
Zendesk needs to manage domain provisioning to synchronize your Support and Google accounts. This synchronization helps maintain consistency and accuracy across your support operations, ensuring that all domain-related settings are aligned between…
What is the reason for Zendesk's site verification with Google?
Zendesk includes site verification with Google for Google Analytics verifications of the Help Center, as well as SPF and DKIM record-setting. This ensures that your Help Center is properly verified and that email settings are correctly configured…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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