Zendesk's 1500 Notification Limit Explained
Learn why Zendesk restricts notifications to 1500 when using the Gmail connector to prevent reaching Google's sending limit.
Why does Zendesk restrict notifications to 1500 when using the Gmail connector?
Zendesk restricts notifications to 1500 to help prevent your Gsuite account from being disabled. Google's daily sending limit is 500 for Gmail and 2000 for Google Apps.
By limiting notifications to 1500, Zendesk ensures you don't reach Google's limit, which could result in your account being disabled. This proactive measure helps maintain your account's functionality. For more details, you can refer to the Zendesk help documentation.
More related questions
What does the 'You've reached your Google sending limit' error mean in Zendesk?
This error means you've hit Google's daily sending limit for emails. Google sets a daily sending limit of 500 notifications for Gmail and 2000 for Google Apps. This limit is controlled by Google's servers, not Zendesk. To prevent reaching this…
How can I prevent reaching Google's sending limit in Zendesk?
To prevent reaching Google's sending limit, use email forwarding instead of the Gmail connector. Zendesk restricts notifications to 1500 to help avoid hitting the limit. Google's daily sending limit is 500 for Gmail and 2000 for Google Apps. By…
What should I do if I reach Google's sending limit in Zendesk?
If you reach Google's sending limit, consider switching to email forwarding. This can help manage your notifications more effectively. Google's daily sending limit is 500 for Gmail and 2000 for Google Apps, and Zendesk restricts notifications to…
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