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Zendesk Widget Keeps Popping Up: How to Fix

Learn why the Zendesk widget keeps appearing and how to stop it. Follow simple steps to resolve this issue and improve your experience.

Why does the Zendesk widget keep popping up on every page?

The Zendesk widget popping up on every page is due to a recent update. This behavior is intended to help users keep track of unread messages from the Zendesk team.

To stop the widget from appearing, you need to open the widget icon and expand it. Then, check any message threads that have unread message notifications. This should resolve the issue and prevent the widget from continuously popping up. For more details, you can refer to the announcement about improvements to the Zendesk Customer Support experience.


More related questions

How can I stop the Zendesk widget from appearing on every page?

To stop the Zendesk widget from appearing on every page, you need to address unread messages. This behavior is part of an update to help users manage unread messages from Zendesk. Simply open the widget icon to expand it and check any message…

What is the purpose of the Zendesk widget update?

The purpose of the Zendesk widget update is to help users keep track of unread messages. This update ensures that users do not miss important communications from the Zendesk team. By having the widget pop up on each page, it serves as a reminder to…

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