Zendesk Twitter Integration Changes Explained
What changes have been made to Zendesk's Twitter integration?
Zendesk has upgraded its Twitter integration from API V1 to API V2. This transition includes enhancements for public, private, and messaging direct messages, ensuring no downtime for users. The upgrade is part of Zendesk's commitment to providing a more robust and scalable platform for Twitter integrations.Learn more.
More related questions
Why did Zendesk upgrade to Twitter API V2?
Zendesk upgraded to Twitter API V2 to prevent outages due to the deprecation of API V1. This new version focuses on innovation and improved functionality, offering a more robust and scalable platform for Twitter integrations. The upgrade aims to…
What features are no longer supported in Zendesk's Twitter API V2?
With the transition to Twitter API V2, Zendesk no longer supports typing indicators, read status in messaging, and the liking a tweet indicator. These changes might affect real-time visibility and interaction indicators within the platform.
Do I need to take any action for the Zendesk Twitter API upgrade?
No action is required from users for the Zendesk Twitter API upgrade. The changes have been seamlessly rolled out, allowing you to enjoy the increased reliability and support of the new API version without any interruptions.
How can I provide feedback on the Zendesk Twitter API changes?
You can provide feedback on the Zendesk Twitter API changes by visiting the community forum. Zendesk actively collects and manages customer product feedback there. For general assistance, you can also contact Zendesk Customer Support.
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