Zendesk Talk SLA and Voicemail Failures

Find out if voicemail failures are covered under the Zendesk Talk SLA and what steps to take.

Does the Zendesk Talk SLA cover voicemail failures?

The Zendesk Talk SLA specifically covers service interruptions due to failures with Twilio, such as not receiving notifications of incoming calls. However, it does not explicitly mention voicemail failures. For specific issues like voicemail, it's best to contact your Account Executive for more detailed information.

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Zendesk Talk SLA and Voicemail Failures

Does the Zendesk Talk SLA cover voicemail failures?

More related questions

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Interested indeflectingover 70% of your Zendesk support tickets?

Zendesk Support Tickets

Zendesk Messaging (live chat)

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”

“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”

“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”

“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”

“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”

“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”

Reduce support costs.Spend more time on customer success.