Zendesk offers various security settings to protect your data and user access. These include configuring the password security level, enabling two-factor authentication, and setting IP restrictions. These features help ensure that only authorized users can access your Zendesk Suite, enhancing overall security.
For a comprehensive guide on configuring these security settings, visit theZendesk help documentation.
Zendesk provides several authentication methods to ensure secure access for both team members and end users. These include the standard Zendesk sign-in using email and password, third-party authentication through services like Google and Microsoft,…
To maintain security, Zendesk requires team members to be signed in and authenticated to access any part of the Zendesk Suite. Once signed in, team members can access the products they have permissions for via the product tray. This ensures that…
End users may or may not need to sign in to use Zendesk Support, depending on how you configure access. You can require end users to sign in and authenticate to use your help center and submit support requests via the support request form. This…
Yes, Zendesk Support can be embedded into your websites and mobile apps. This feature allows you to integrate support directly into your digital platforms, providing a seamless experience for users. You also have the option to require end users to…