Zendesk Reach Data Source for Prospecting
Learn where Zendesk Reach gets its data for prospecting and enrichment, powered by Clearbit.
Where does Zendesk Reach get its data for prospecting and enrichment?
Zendesk Reach uses data powered by Clearbit for prospecting and enrichment. This data is integrated into specific Sell fields that an admin can map in their Reach > Field Mapping settings. For more detailed information, you can refer to the article on enriching your leads and contacts for prospecting and sales engagement with Sell Reach.
More related questions
How can I map data fields in Zendesk Reach?
In Zendesk Reach, admins can map data fields by accessing the Reach > Field Mapping settings. This allows you to specify which Sell fields will receive the data powered by Clearbit. Proper field mapping ensures that the enrichment data is…
What is the role of Clearbit in Zendesk Reach?
Clearbit plays a crucial role in Zendesk Reach by providing the data used for prospecting and enrichment. This data is then mapped to specific Sell fields, as determined by the admin in the Reach > Field Mapping settings. Clearbit's data helps…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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