Zendesk Plans with Enhanced Disaster Recovery
Which Zendesk plans include Enhanced Disaster Recovery?
Enhanced Disaster Recovery is included in the Zendesk Suite Enterprise Plus plans. It is also available as a legacy add-on for Support Professional plans and above. This feature enhances the protection of your Zendesk data and provides faster recovery in case of a service interruption.
More related questions
What additional security features does Zendesk offer?
Zendesk offers Enhanced Disaster Recovery and Advanced Compliance as additional security features. Enhanced Disaster Recovery ensures better protection and faster recovery of your Zendesk data in case of a disaster. Advanced Compliance helps you…
What is Advanced Compliance in Zendesk?
Advanced Compliance in Zendesk helps you fulfill your HIPAA obligations. It allows you to enter into a Business Associate Agreement (BAA) with Zendesk, ensuring compliance with health data regulations. This feature is included in Zendesk Suite…
Are there any exceptions to Zendesk's additional security features?
Yes, there are exceptions to Zendesk's additional security features. These features may not apply to Zendesk Net Promoter Score (NPS) Surveys, Zendesk Explore, and other services managed by third parties. It's important to review the Main Services…
Does Zendesk's additional security apply to all services?
No, Zendesk's additional security features do not apply to all services. Specifically, they may not cover Zendesk NPS Surveys, Zendesk Explore, and third-party managed services. Always check the Main Services Agreement for specifics.
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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