No, Zendesk does not send password reset emails to secondary email addresses. All password reset emails are sent exclusively to the primary email address associated with your account. This is an important security measure to ensure that only the primary email holder can reset the password.
Make sure your primary email is accessible and up-to-date to avoid any issues with password recovery.
Yes, you can sign into your Zendesk account using either your primary or secondary email addresses. However, it's important to note that Zendesk Support will only send password reset emails to your primary email address. This means if you need to…
For Professional plans and above, Zendesk allows account admins to export user data, which includes both primary and secondary email addresses. This data can be exported in XML or JSON format, and once downloaded, you can use software like Excel or…