Zendesk Messaging Reporting Options Explained
What reporting options are available for Zendesk messaging?
Zendesk messaging offers various reporting options, including Customer Satisfaction (CSAT) scores and detailed messaging reports within the Zendesk Agent Workspace. These tools help you track performance and customer feedback to improve your service.
For more information on using these reporting features, check out the 'Ratings and reporting' section in theZendesk messaging resources.
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