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Zendesk July 2024: Accounts and Billing Updates

Discover the latest accounts and billing features in Zendesk's July 2024 update, including add-on trials and expanded data locality.

What new features are available for accounts and billing in Zendesk July 2024 update?

In the July 2024 update, Zendesk introduced several enhancements for accounts and billing. You can now test-drive selected product add-ons with a 30-day trial if eligible, and enter your VAT or GST number when adding or changing a payment method. Additionally, Zendesk has expanded data locality coverage to the UK and Osaka, Japan, giving you more control over where your data is stored. For more details, check out theoriginal link.


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In the July 2024 update, Guide admins can now select up to 10 user segments when setting article visibility permissions. This allows for more complex viewing permissions by defining user segments once and reusing them as needed. This enhancement…

What new operators are available for Zendesk's bot builder in July 2024?

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What enhancements have been made to Zendesk QA in the July 2024 update?

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What is the new Relay app introduced in Zendesk's July 2024 update?

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What security enhancements are included in Zendesk's July 2024 update?

The July 2024 update includes a security enhancement for customers with the Advanced Data Privacy and Protection add-on. They can now delete tickets by group, allowing for more flexible data retention policies.

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