image for site

Zendesk Help Article Not Found

Learn why a Zendesk help article might not be accessible and how to find the information you need.

Why can't I access the Zendesk help article I need?

It seems like the Zendesk help article you're trying to access doesn't exist. This could be due to a mistyped address or the page may have been moved. If you're having trouble finding the information you need, try navigating back to theZendesk homepageand use the search function or explore the common topics and role-based guides available.


More related questions

What should I do if a Zendesk help page is missing?

If a Zendesk help page is missing, you can try a few things to find the information you need. First, double-check the URL for any typos. If the URL is correct, the page might have been moved. In this case, head back to the [Zendesk…

How can I find Zendesk support resources?

Zendesk offers a variety of support resources to help you get started and solve issues. You can explore common topics, product guides, and role-based guides such as agent, developer, and admin guides. Additionally, Zendesk provides videos,…

Where can I find Zendesk's terms and policies?

Zendesk's terms and policies, including the Terms of Use, Privacy Notice, and Cookie Notice, are available on their website. You can also find information about their Trust Center and system status. For more details, visit the Zendesk homepage and…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites