Zendesk Free API-Only Agent License Availability
Learn if Zendesk offers a free API-only agent license for testing or API calls.
Does Zendesk offer a free API-only agent license?
Zendesk does not offer a free API-only agent license. If you're looking to test or make API calls, you'll need to use a standard agent license.
For more details on the roles available in Zendesk, you can refer to their article onUnderstanding Zendesk Support user roles.
More related questions
Can I get a free Zendesk agent license for testing purposes?
Zendesk does not provide free agent licenses for testing purposes. All agent licenses, including those used for testing or API calls, require a standard subscription. To understand more about the different roles and licenses in Zendesk, you can…
Are there any free options for using Zendesk APIs?
Unfortunately, there are no free options for using Zendesk APIs. You must have a standard agent license to access and use the APIs. For further information on the roles and licenses available, you can explore Zendesk's resources on user roles.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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