Zendesk Export Search Results Endpoint Explained
What is the new Export Search Results endpoint in Zendesk?
The Export Search Results endpoint is a new addition to the Zendesk Support API that allows you to retrieve more than 1,000 results. This endpoint is designed to help users pull larger data sets from Zendesk Support, overcoming the limitations of the previous List Search Results endpoint.
With this new endpoint, you can access tickets, users, organizations, or groups using a cursor-based pagination method. This means you can get more results per page and in total, making it easier to handle large data sets. For more details, you can check out theoriginal announcement.
More related questions
How does the Export Search Results endpoint differ from the List Search Results endpoint?
The Export Search Results endpoint differs from the List Search Results endpoint primarily in its ability to handle larger data sets. While the List Search Results endpoint is limited to 1,000 results, the Export Search Results endpoint uses…
What are the limitations of the Export Search Results endpoint?
The Export Search Results endpoint has a few limitations to be aware of. You can only choose one type of data to retrieve at a time: ticket, user, organization, or group. Additionally, sorting is limited to the created_at date. Another important…
How can I implement the Export Search Results endpoint in my Zendesk setup?
To implement the Export Search Results endpoint, you can use the same search criteria as your existing List Search Results queries. However, you'll need to adjust for cursor-based pagination and ensure you're only retrieving one type of data at a…
What search criteria can I use with the Export Search Results endpoint?
With the Export Search Results endpoint, you can use the same search criteria as the List Search Results endpoint, but with some adjustments. You can only retrieve one type of data at a time, such as tickets, users, organizations, or groups….
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