Zendesk Chat Integration for Legacy Versions Only
Is Zendesk Chat integration available for all versions of Zendesk?
The integration of Zendesk Chat with Wix is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, refer to the Zendesk documentation to determine your account version. This is important to ensure compatibility and proper functionality of the chat widget on your Wix site.
More related questions
How do I install Zendesk Chat on my Wix site?
To install Zendesk Chat on your Wix site, you need to add an HTML code snippet. First, log in to Wix and click 'Edit Site'. Then, navigate to 'Add > More > HTML Code'. In the HTML Settings window, paste your Zendesk Chat widget code. Make sure to…
What are the size requirements for the Zendesk Chat widget on Wix?
The Zendesk Chat widget on Wix needs to be resized to fit properly. Ensure the HTML box is larger than 300px in width and 400px in height. This size accommodates the open chat window, allowing it to function correctly on your site. Adjusting the…
Can I use Zendesk Chat on all pages of my Wix site?
Yes, you can display Zendesk Chat on all pages of your Wix site. When adding the HTML widget, make sure the switch is turned on to show on all pages. This ensures that your visitors can access the chat feature no matter which page they are on,…
How do I publish the Zendesk Chat widget on my Wix site?
To publish the Zendesk Chat widget on your Wix site, use the Wix Editor. After adding and configuring the widget, click 'Publish' in the top bar of the editor. This action pushes the widget live, making it accessible to your website visitors….
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