Zendesk App Unsupported in Shopify: Fix Connection Issue
Learn why the Zendesk app shows as unsupported in Shopify and how to fix the connection issue by disconnecting and reconnecting your stores.
Why does the Zendesk app show as unsupported in Shopify?
The Zendesk app may show as unsupported in Shopify due to a connection issue between Zendesk and Shopify. This can happen when using the Shopify integration, causing the app to display a message that it may not work as expected.
To resolve this, you need to disconnect your stores from the integration. You can do this by navigating to Admin Center > Integrations > Integrations > Shopify > View > Configure. After disconnecting, simply reconnect your stores to re-establish the connection.
More related questions
How can I fix the Zendesk app connection issue in Shopify?
To fix the connection issue between Zendesk and Shopify, you need to disconnect and then reconnect your stores. This issue often results in the Zendesk app showing as unsupported or displaying a warning message in Shopify. Start by going to Admin…
What steps should I take if the Zendesk app isn't working in Shopify?
If the Zendesk app isn't working in Shopify, it might be due to a connection issue. This can cause the app to show as unsupported or display a warning message. To address this, disconnect your stores from the integration by going to Admin Center >…
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