Why 'This resource is locked' in Zendesk Explore?
Why do I see 'This resource is locked' in Zendesk Explore?
The 'This resource is locked' message in Zendesk Explore appears when another editor is currently working on a report. If two editors are creating or editing different reports within the same dataset, only the first person who opened a report can access the Calculations menu.
The second editor will see the message indicating that the resource is locked because it is being edited by someone else. Once the first editor closes the report, the Calculations menu becomes available to the next editor. This system is in place to prevent conflicts, ensuring that only one editor can make changes to a report at a time. For more details, you can check out theExplore FAQ: Using Explore.
More related questions
How can I resolve the 'This resource is locked' issue in Explore?
To resolve the 'This resource is locked' issue in Explore, wait for the current editor to close the report. The message appears when another editor is working on a report within the same dataset. Once the first editor finishes and closes the…
What causes the 'This resource is locked' message in Explore?
The 'This resource is locked' message is caused by multiple editors trying to access the same dataset in Explore. When two editors are working on different reports within the same dataset, only the first editor can access the Calculations menu. The…
Can multiple editors work on the same report in Explore?
No, multiple editors cannot work on the same report in Explore simultaneously. Only one editor can edit a report at a time to prevent conflicts. If two editors are working within the same dataset, only the first editor who opened a report can…
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