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Why LastPass Blocks Autofill on Zendesk Login Pages

Understand why LastPass blocks autofill on Zendesk login pages due to domain mismatches and how to resolve it.

Why does LastPass block autofill on Zendesk login pages?

LastPass blocks autofill on Zendesk login pages due to domain mismatches. The domain you use to access Zendesk might not match the domain from which the login widgets are served.

This security measure prevents LastPass from autofilling credentials on potentially unsafe pages. To resolve this, you can add equivalent domains in LastPass or create a LastPass entry for the widget's domain. Clearing the LastPass browser extension cache can also help.


More related questions

How can I enable LastPass autofill with native authentication on Zendesk?

To enable LastPass autofill with native authentication on Zendesk, you need to address domain mismatches. LastPass blocks autofill when the domain you use to log in doesn't match the domain serving the login widgets. You can resolve this by adding…

What are the workarounds for LastPass autofill issues on Zendesk?

If you're facing LastPass autofill issues on Zendesk, there are a few workarounds you can try. The problem often arises because the login domain doesn't match the domain serving the login widgets. To fix this, you can add equivalent domains in…

How do I clear the LastPass browser extension cache?

Clearing the LastPass browser extension cache can help resolve autofill issues. To do this, log in to LastPass, click on the LastPass icon, and navigate to More Options > Advanced. From there, select Clear local cache and then log out of LastPass….

What should I do if LastPass autofill still doesn't work on Zendesk?

If LastPass autofill still doesn't work on Zendesk after trying the suggested workarounds, it might be due to security rules or other technical issues. In such cases, consider storing your LastPass credentials under the link:…

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