Why Deleted Brands Appear in Zendesk Explore
Why do deleted brands still appear in Zendesk Explore?
Deleted brands continue to appear in Zendesk Explore to ensure that historical data remains accessible for reporting and analysis. This allows users to maintain a complete view of past interactions and performance metrics, even if a brand is no longer active.
If you find the presence of deleted brands cumbersome, you can filter them out of your reports to streamline your data analysis. For more information, see the article onWorking with report filters.
More related questions
Do deleted brands still appear in Zendesk Explore reports?
Yes, deleted brands will still appear in applicable reports and dashboards in Zendesk Explore. If you want to exclude these brands from your reports, you will need to manually filter them out. This means that even after deletion, the data…
How can I exclude deleted brands from Zendesk Explore reports?
To exclude deleted brands from your Zendesk Explore reports, you need to apply filters to your reports. This process involves manually setting up filters to remove the unwanted brand data from your view. While this might seem cumbersome, especially…
What happens to brand data in Zendesk Explore after deletion?
After a brand is deleted in Zendesk, its data remains in Explore reports and dashboards. This means that the historical data associated with the deleted brand is still accessible and can be included in your reports unless you choose to filter it…
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