Why '|' Character is Restricted in Zendesk Organization Names
Understand why the '|' character is restricted in Zendesk organization names and its role in user association.
Why is the '|' character not allowed in Zendesk organization names?
The '|' character is not allowed in Zendesk organization names because it serves a specific function in the platform.
Zendesk uses the vertical bar to associate users with multiple organizations during bulk imports. Allowing this character in organization names could interfere with this process, leading to errors. Therefore, it's important to avoid using '|' in organization names.
More related questions
Why am I getting an error when saving an organization in Zendesk?
If you're seeing an error message when trying to save an organization in Zendesk, it's likely because the organization name contains the '|' character. Zendesk does not allow the use of the vertical bar (|) in organization names because this…
Can I use special characters in Zendesk organization names?
While you can use some special characters in Zendesk organization names, the '|' character is not allowed. This is because the vertical bar is used by Zendesk's bulk import users feature to link users to multiple organizations. If you include this…
What should I do if I encounter an error saving a sandbox in Zendesk?
If you encounter an error while saving a sandbox in Zendesk, it might be due to the presence of the '|' character in the account. Similar to organization names, the vertical bar is not allowed because it is used for associating users with multiple…
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