Who is Impacted by Zendesk's 2023 Price Update?
Who is affected by Zendesk's 2023 pricing update?
The 2023 pricing update affects all new Zendesk customers and existing customers who renew their subscriptions after July 12, 2023. This means that any new purchases or renewals will be subject to the updated pricing structure.
Existing customers who renewed before this date will continue with their current pricing until their next renewal.
More related questions
What are the new Zendesk prices for 2023?
Zendesk has updated its pricing for 2023, affecting both the Suite and Support plans. The new prices for Zendesk Suite range from $55 per agent/month for the Team plan to $249 for the Enterprise Plus plan on an annual basis. For Zendesk Support,…
Why did Zendesk increase its prices in 2023?
Zendesk increased its prices in 2023 to continue delivering innovative customer experience solutions. Since its launch in 2007, Zendesk has heavily invested in product development, scalability, and security, while keeping prices largely unchanged….
When do the new Zendesk prices take effect?
The new Zendesk prices took effect starting July 12, 2023, for all renewals and new purchases. Customers on annual plans who renewed before this date will see the new prices at their next renewal. For monthly plan customers, the new prices apply…
How can I find out my new Zendesk price?
To find out your new Zendesk price, check the receipt emailed to all billing contacts, which is also available in the Admin Center. If you have a monthly subscription renewed by credit card, your new price will be shown there. Additionally, you can…
What should I do about the Zendesk price increase?
You don't need to take any immediate action regarding the Zendesk price increase. The purpose of the announcement is to inform you about the changes. However, you may want to review your account details in the Admin Center to understand how the new…
How can I ask questions about Zendesk's pricing?
If you have questions about Zendesk's pricing that aren't covered in the update, you can contact the Zendesk team for assistance. Simply click your name or avatar in any Zendesk product and select 'Get help'. The Zendesk bot is equipped to handle…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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