Who Can Update Zendesk Payment Method?
Who can update the payment method on a Zendesk account?
Only the Zendesk account owner has the authority to update the payment method. If you're part of the finance team, you'll need to work with the account owner to make any changes to the payment method.
If you don't know who the account owner is, Zendesk provides a tutorial to help you find out. Once you have this information, the account owner can follow the necessary steps outlined in the Zendesk Billing FAQ and resources to update the payment method.
More related questions
How can I update Zendesk billing details if I'm in the finance team?
Only the Zendesk account owner can update billing details. If you're in the finance team and need to update the payment method or other billing details, you'll need to coordinate with the account owner. If you're unsure who the account owner is,…
What should I do if I don't know the Zendesk account owner?
If you're unsure who the Zendesk account owner is, there's a tutorial available to help you find out. Knowing the account owner is crucial because only they can update billing details and manage the payment method. Once you identify the account…
Can the finance team manage Zendesk billing details directly?
Currently, only the Zendesk account owner can manage billing details directly. This means that the finance team cannot update payment methods or other billing information without the account owner's involvement. If you believe that the finance team…
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