In Zendesk, only the account owner has the ability to manage their own email address. This means that while administrators can edit or delete email addresses for other team members, they cannot do so for the account owner's email.
For more information on managing email addresses, you can visit the originalZendesk help article.
To edit an agent's email address in Zendesk, you need to access the Team members page as an administrator. Once there, open the profile of the team member whose email you wish to edit. It's important to note that only the account owner has the…
Yes, you can delete an agent's email address in Zendesk by accessing the Team members page as an administrator. Open the profile of the team member whose email you want to delete and make the necessary changes. Remember, only the account owner can…
To manage email addresses in Zendesk, you'll need to access the Team members page. This page is available to administrators, allowing them to open and edit team member profiles. For further details on accessing and using the Team members page,…