Where to Find More Information on Zendesk Service Incidents
Where can I find more information about Zendesk service incidents?
For more information about Zendesk service incidents, you can visit their system status page. This page provides current system status information and summaries of post-mortem investigations, usually posted a few days after an incident has ended. If you have further questions, you can log a ticket via ZBot Messaging within the Widget.
More related questions
What happened during the Zendesk service incident on January 22, 2024?
On January 22, 2024, Zendesk customers on Pod 13 experienced issues accessing the admin centre. The incident occurred between 19:30 and 20:05 UTC, during which time users encountered errors when trying to access the admin centre. The problem was…
How was the Zendesk admin centre issue on January 22, 2024 resolved?
The issue with the Zendesk admin centre on January 22, 2024, was resolved by reverting a problematic deploy. This deploy had caused a caching misalignment, leading to access errors for users on Pod 13. Once the deploy was reverted, the admin centre…
What was the root cause of the Zendesk admin centre outage on January 22, 2024?
The root cause of the Zendesk admin centre outage on January 22, 2024, was a caching misalignment issue. This problem arose due to a deploy that affected the admin centre's ability to load properly, resulting in access errors for users on Pod 13….
How long did the Zendesk admin centre outage last on January 22, 2024?
The Zendesk admin centre outage on January 22, 2024, lasted for approximately 35 minutes. It began at 19:30 UTC and was resolved by 20:05 UTC. During this time, users on Pod 13 experienced errors when trying to access the admin centre.
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