What to Do if You Contacted Zendesk by Mistake
What should I do if I contacted Zendesk by mistake?
If you contacted Zendesk by mistake, you should reach out to the company directly. Zendesk provides the software for customer support but does not handle support for the companies using it.
To contact the company, look for a 'Submit a request', Help Center, or chat area on their website. You might have contacted Zendesk by mistake if you saw their name in a URL or clicked a 'Support Ticket System by Zendesk' link. For more guidance, visit theoriginal link.
More related questions
Can Zendesk help me with my missing order?
Zendesk cannot assist with missing orders directly. Zendesk provides the software that companies use for customer support, but does not handle support for their products. If you have an issue with a missing order, you should contact the company…
Why can't Zendesk forward my support request to the company?
Zendesk is unable to forward your support request to the company. This is because Zendesk provides the software for customer support, not the support itself. If you need help with a product or service, you should contact the company directly…
How can I find the right support contact for my order issue?
To find the right support contact for your order issue, visit the company's website directly. Companies using Zendesk typically have a 'Submit a request', Help Center, or chat area where you can open a support ticket. If you mistakenly contacted…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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