The Clone Deal app is designed to help Zendesk Sell users easily duplicate existing deals. This feature is particularly useful for training and onboarding new users, as it allows them to practice on test deals without affecting real data.
By cloning deals, users can quickly replicate deal structures and details, saving time and ensuring consistency across similar deals.
Installing the Clone Deal app is a straightforward process. First, navigate to the Settings in Zendesk Sell, then select Tool > Apps. Click on Marketplace in the upper-right corner of the page. Enter 'Clone Deal' in the search bar, double-click on…
Using the Clone Deal app to duplicate a deal is simple. When you have a deal open, the app will appear in the right sidebar on the Deals page. To clone a deal, select the estimated close date, the pipeline, and the new deal name in the app. Then,…
Currently, it is not possible to change the default stage for cloned deals in Zendesk Sell. All cloned deals automatically start in the first stage of the sales pipeline, which is 'Prospecting' by default. This limitation has been noted by users,…
The Clone Deal app has had a couple of updates since its initial release. Version 1.0.0 was the initial release on May 12, 2020. The most recent update, Version 1.0.1, was released on July 23, 2021, and it fixed an issue with custom fields not…