What Happens When You Disable Zendesk Community
What happens when I disable my Zendesk community?
Disabling your Zendesk community hides it from end users but keeps it accessible to agents and admins. This means that while the community won't be visible to the public, your team can still view and manage it.
Disabling is a good option if you want to temporarily hide the community without permanently deleting it. If you also want to remove the community link from the help center, you'll need to edit the theme as well. For more details, refer to theoriginal Zendesk article.
More related questions
How can I delete my community in Zendesk?
You can't delete a community in Zendesk, but you can disable it. Disabling your community will prevent end users from seeing it, while agents and admins will still have access through the help center. If you want to remove the hyperlink to your…
Can I completely remove the community link from my Zendesk help center?
Yes, you can remove the community link from your Zendesk help center by editing the theme. To do this, access theheader.hbstemplate and remove the{{link 'community'}}part. This action will ensure that the community link is no longer visible…
How do I edit the Zendesk help center theme to hide the community?
To hide the community from your Zendesk help center, you need to edit the theme. Specifically, you should access theheader.hbstemplate and remove the{{link 'community'}}part. This change will ensure that the community link is no longer…
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