Web Widget Contextual Help Feature Explained
How does the Web Widget provide contextual help?
The Web Widget's contextual help feature uses the current web page and Help Center content to suggest relevant articles to users. This feature aims to reduce the effort required by end-users to find answers by providing contextually relevant suggestions, enhancing the self-service experience. It's a smart way to guide users to the information they need without leaving the page they're on. Discover more about this feature in theZendesk Help Center.
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